Experience the Magic with

Disney Institute

This program is not about becoming Disney, but rather, learning to think how Walt Disney Parks and Resorts thinks, and adapting those principles to Empower your own Hearing Care practice.

  • Storytelling

  • Activities

  • Brainstorming

  • Videos

  • Group Discussions

  • Adaptation Time

Pre-Conference

Agenda

Your Disney Institute facilitator sets the stage for how you will re-imagine Empowering for Exceptional Service. Beginning with an interactive and engaging discussion then later in the program, you will experience a hands-on activity at Magic Kingdom® park.

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Empowering for Exceptional Service

IN YOUR PRACTICE

Explore How Excellent Customer Service Can Empower Every Organization. Exceptional service is achievable for every organization because exceptional service is based on systems and processes that you control. Excellent service is also the result of truly understanding your customers’ expectations. When an organizational framework properly unites its people, place, and processes by putting the customer at its core, exceptional service becomes possible across all customer touch points.

Registration is Open

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